Contact Us

Get in Touch

Have questions, suggestions, or need assistance? We're here to help! Choose your preferred method of contact below.

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Discord

Join our Discord community for instant support and real-time chat with players and staff.

Join Discord
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Forum

Visit our forum to browse guides, report bugs, and discuss game mechanics with the community.

Visit Forum
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Email

Send us an email for detailed inquiries, partnership requests, or official matters.

support@l2crossover.com
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In-Game Support

Use the in-game support system or contact a Game Master directly for immediate assistance.

/support command

Send us a Message

Frequently Asked Questions

Before contacting us, you might find answers to common questions below:

How do I create an account?

Visit the Account page and use the registration form. You'll need a unique username and a valid email address.

I can't connect to the server. What should I do?

Make sure you have the latest client version from the Files page. Check your firewall settings and ensure the game is allowed through. If the issue persists, check our Discord for server status updates.

How does the web shop work?

Log in to your account on the Account page, select your character, browse available items, and purchase directly to your inventory. Items are delivered instantly (requires relogin to see them).

Is the server free to play?

Yes! L2Crossover is completely free to play. The web shop offers optional convenience items to support server costs, but all game content is accessible without spending money.

How do I report a player or bug?

Use the in-game /support command, send us a message through Discord, or use the contact form above with the "Report Player/Bug" subject.

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